|
CCSI: Privacy Policy
C-COMPUTER
SYSTEMS INTEGRATOR, INC.™ PRIVACY POLICY
Your privacy is very important to us. We want
to make your experience on the Internet as enjoyable and rewarding as possible,
and we want you to use the Internet’s vast array of information, tools, and
opportunities with complete confidence.
We have created this Privacy Policy to
demonstrate our firm commitment to privacy and security. This Privacy Policy
describes how CCSI collects information from all end users of CCSI’s Internet
services (the “Services”)—those who access some of our Services but do not
have accounts (“Visitors”) as well as those who pay a monthly service fee to
subscribe to the Service (“Members”)—what we do with the information we
collect, and the choices Visitors and Members have concerning the collection and
use of such information. CCSI requests that you read this Privacy Policy
carefully.
Personal
Information CCSI Collects and How It Is Used
Introduction
CCSI collects information in different ways from Visitors and Members who access
the various parts of our Services and the network of Web sites accessible
through our Service. We use this information primarily to provide a customized
experience as you use our Services and, generally, do not share this information
with third parties. However, we may disclose personal information collected if
we have received your permission beforehand or in very special circumstances,
such as when we believe that such disclosure is required by law or other special
cases described below.
Registration
Members are asked to provide certain personal information when they sign up for
our Services including name, address, telephone number, billing information
(such as a credit card number), and the type of personal computer being used to
access the Services. The personal information collected from Members during the
registration process is used to manage each Member’s account (such as for
billing purposes). This information is not shared with third parties, unless
specifically stated otherwise or in special circumstances. However, in instances
where CCSI and a partner jointly promote the Services, CCSI may provide the
partner certain personal information, such as the name, address, and username of
persons who subscribed to the Services as a result of the joint promotion for
the sole purpose of allowing us and the partner to assess the results of the
promotion. In this instance, personal information may not be used by the partner
for any other purpose. CCSI may also generate no identifying and aggregate
profiles from personal information Members provide during registration (such as
the total number, but not the names, of Members). As explained in more detail
below, we may use this aggregated and no identifying information to sell
advertisements that appear on the Services.
CCSI Partners and Sponsors
Some CCSI products and services are offered to Visitors and Members in
conjunction with a non-affiliated partner. For example, we outsource the
provision of stock quotes and operation of your stock portfolio (accessible
through your Personal Start Page) to a third-party vendor. To provide Visitors
and Members some of these products and services, the partner may need to collect
and maintain personal information. In these instances, you will be notified
before any such data is collected or transferred and may decide not to use that
particular service or feature. Additionally, many CCSI Members have co branded Personal Start Pages that are cosponsored by nonaffiliated partners. CCSI will
share no identifying and aggregate information (except as described above), but
not personal information, with such partners in order to administer the co branded
products or services offered.
Online Shopping
At some Web sites, you can purchase products and services or register to receive
materials, such as a catalog or new product and service updates. In many cases,
you may be asked to provide contact information, such as your name, address,
email address, phone number, and credit/debit card information. If you complete
an order for someone else, such as an online gift order sent directly to a
recipient, you may be asked to provide information about the recipient, such as
the recipient’s name, address, and phone number. CCSI has no control over the
third parties’ use of any personal information you provide when placing such
an order. Please exercise care when doing so.
If you order products directly from CCSI, such
as through the “CCSI Store,” we will use the personal information you
provide only to process that order. We do not share this information with
outside parties except to the extent necessary to complete that order.
Online Advertisements
CCSI displays our online advertisements. We share aggregated and no identifying information about our Visitors and Members collected through the registration
process as well as through online surveys and promotions with these advertisers.
Additionally, in some instances, we use this aggregated and no identifying information to deliver tailored advertisements. For instance, an advertiser
tells us the audience they want to reach (for example, males between 25 and 55
years of age) and provides us an advertisement tailored to the audience. Based
upon the aggregated and no identifying information we have collected, we may
then display the advertisement to the intended audience. CCSI does not share
personal information about its Visitors or Members with these advertisers.
Responses to Email Inquiries
When Visitors or Members send email inquiries to CCSI, the return email address
is used to answer the email inquiry we receive. CCSI does not use the return
email address for any other purpose and does not share the return email address
with any third party.
Voluntary Customer Surveys
We may periodically conduct both business and individual customer surveys. We
encourage our customers to participate in these surveys because they provide us
with important information that helps us to improve the types of services we
offer and how we provide them to you. Your personal information and responses
will remain strictly confidential, even if the survey is conducted by a third
party. Participation in our customer surveys is voluntary.
We take the information we receive from
individuals responding to our Customer Surveys and combine (or aggregate) it
with the responses of other CCSI customers to create broader, generic responses
to the survey questions (such as gender, age, residence, hobbies, education,
employment, industry sector, or other demographic information). We then use the
aggregated information to improve the quality of our services to you, and to
develop new services and products. This aggregated, non-personally identifying
information may be shared with third parties.
Special Cases
It is CCSI’s policy not to use or share the personal information about
Visitors of Members in ways unrelated to the ones described above without also
providing you an opportunity to opt out or otherwise prohibit such unrelated
uses. However, CCSI may disclose personal information about Visitors or Members,
or information regarding your use of the Services or Web sites accessible
through our Services, for any reason if, in our sole discretion, we believe that
it is reasonable to do so, including: to satisfy laws, such as the Electronic
Communications Privacy Act, regulations, or governmental or legal requests for
such information; to disclose information that is necessary to identify,
contact, or bring legal action against someone who may be violating our Acceptable
Use Policy or other user policies; to operate the Services properly; or to
protect CCSI and our Members.
"Cookies"
and How CCSI Uses Them
A “cookie” is a small data file that can be placed on your hard drive when
you visit certain Web sites. CCSI may use cookies to collect, store, and
sometimes track information for statistical purposes to improve the products and
services we provide and to manage our telecommunications networks. If you are a
Member and have created your own Personal Start Page, we will use a cookie to
save your settings and to provide customizable and personalized services. These
cookies do not enable third parties to access any of your customer information.
Additionally, be aware that if you visit non-CCSI web sites where you are
prompted to log in or that are customizable, you may be required to accept
cookies.
Advertisers and partners may also use their
own cookies. We do not control use of these cookies and expressly disclaim
responsibility for information collected through them.
CCSI's
Commitment to Children's Privacy
Protecting children’s privacy is especially important to us. It is our policy
to comply with the Children’s Online Privacy Protection Act of 1998 and all
other applicable laws.
We have Web pages designed especially for our
younger users. While we make every effort to ensure that these Web sites are fun
and age-appropriate for our younger audience, we believe that there is no
substitute for proper parental supervision. For further information about tips,
tools, age-appropriate or kid-friendly Web sites and how to report online
trouble, please visit www.getnetwise.org.
Finally, CCSI recommends that children ask a
parent for permission before sending personal information to CCSI, or to anyone
else online.
Public
Forums
Please remember that any information you may disclose in our Member Directory,
or other public areas of our Web sites or the Internet, becomes public
information. You should exercise caution when deciding to disclose personal
information in these public areas.
CCSI's
Commitment to Data Security
Services and Web sites we sponsor have security measures in place to protect the
loss, misuse, and alteration of the information under our control. While we make
every effort to ensure the integrity and security of our network and systems, we
cannot guarantee that our security measures will prevent third-party
“hackers” from illegally obtaining this information.
How to
Access or Modify Your Information
CCSI offers Members the opportunity to access or modify information provided
during registration. To access or modify such information, visit http://www.ccsinet.net
or contact our Customer Service Department at 413.284.1720.
Where to
Direct Questions About CCSI's Privacy Policy
If you have any questions about this Privacy Policy or the practices described
herein, you may contact:
Customer Service
CCSI, Inc.
1501 North Main Street.
Palmer, MA 01069
general@ccsinet.net,
Revisions
to This Policy
CCSI reserves the right to revise, amend, or modify this policy, our Internet
Service Agreement and our other policies and agreements at any time and in
any manner. Notice of any revision, amendment, or modification will be posted in
accordance with the Internet
Service Agreement.
Rev.
03/01/2001
All Policies
Online Help
|
