CCSI: Network Infrastructure Management


Network Infrastructure Management

CCSI is committed to making you our clients successful by delivering IT solutions that help clients profit from technology. In a nutshell, we perform business and network planning, implementation, and management services; repair and remanufacturing; training; product support/warranty services; systems/network integration; and product performance solutions. 

Network & Systems Management

For small to mid sized businesses that require quick, cost effective network and systems management solutions, CCSI offers a variety of appliance-based network monitoring services. With no upfront hardware costs, our clients simply "rent" customized solution and pay as they grow. 

  • Management Services include: Service level management, performance management, event management, notification, availability and reporting 

  • Network Intrusion detection monitors all the devices on that network segment from denial of service attacks, web attacks and service attacks. It also scans the network to find holes in network security or compromised systems.

  • Desktop management provides first level helpdesk support for your desktops

  • Bandwidth monitoring and traffic management tools.

Business Critical Support (BCS)
Maximizes the availability of mission-critical systems by delivering proactive, predictive and preventive support. BCS provides change control management, networking solutions, installation of software fixes and maintenance releases.  Preventive activities such as system health checks and patch reviews are also performed more frequently to provide maximum uptime for your system. Business Critical Support delivers the following value:  

  1. Maximizes availability for your system

  2. Establishes a personalized support plan and direct access to a technical resource

  3. Provides change control management and installation of software patches and maintenance releases

  4. Enables internal resources to focus on your core business

  5. Utilizes the latest tools and technologies  

Getting Started

Most customers start with a comprehensive CCSI Network Assessment, a valuable roadmap of their computing environment. 

During the Network Assessment phase we evaluate the client technology and examine the hardware and software configurations of their network.

We provide a comprehensive Network Diagram along with a report documenting the status of the current computing environment and recommended improvements, upgrades and opportunities to minimize technology “headaches”.  This exercise enables our clients to maximize their return on technology investment.  

Cost Effective Solution

If network performance or security becomes an issue, smaller companies may either add the technology responsibility to an already overworked employee or increase head count. The incremental cost of hiring, training and retaining an employee can be punitive for any organization.

With our "per node" and "month-to-month lease" pricing system, our clients "pay as they grow".


 

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