Our History
CCSI was established in
1994, primarily as a computer hardware resale and service company. GE
approached CCSI in 1995 to perform upgrades and repairs under their
extended service warranty program. In 1998, CCSI diversified by
establishing one of the first ISP’s in the local area.
Since then the business has gathered momentum and today CCSI has
grown into a technology solutions company, providing value added
services such as Network Administration, Service Contracts and Remote
Monitoring. CCSI
delivers the expertise, passion, reliability and integrity needed to
becoming your ultimate business partner.
Business Solutions
CCSI
offers the best of both worlds: state-of-the-art technology
solutions combined with the problem solving skills and expertise to make
it all work.
By working directly with our
customers, we develop and deploy mission-critical industry-specific
technology solutions. Those solutions comprise the full range of
CCSI’s capabilities including Network Infrastructure Management,
Business Critical Support, Hardware, Software and Internet Services.
CCSI
has bundled value added services such as network management,
vulnerability assessment technologies and corporate security to the
reselling of hardware and software solutions.
Our technology solutions are intuitive, user friendly and bring
value to our customers and partners. We
serve the underserved.
Convenience, product
selection, compatibility and support make CCSI the one-stop shopping
solution. CCSI's extensive and comprehensive product offerings cover all
of our clients needs. From basic bare systems to state-of-the-art
multimedia solutions, CCSI has the resources to provide a one-stop
shopping experience.
How we do it?
Our
team takes a “big picture” view of our clients overall technology
needs, with a goal of making them more efficient but doesn’t forget
that it takes attention to details to make a business enterprise
successful. By providing integrated technology solutions we enable our
client to focus on their core competency – where they need to be
quick, nimble and highly competitive. We understand the technology that enhances employee
productivity, optimizes network security and reliability and thus, drive
the successes of small business organizations.
Our experienced engineers
can troubleshoot a computer malfunction, design and rollout a new
network, advise our clients on hardware, software, and Internet
connectivity, and even help move the clients network to a new location.
Best of all, we support our clients at “their” convenience, wherever
– at the office, on the road or at home – and whenever they need us.
Network
Infrastructure Management
CCSI is committed to making
you our clients successful by delivering IT solutions that help clients
profit from technology. In a nutshell, we perform business and network
planning, implementation, and management services; repair and
remanufacturing; training; product support/warranty services;
systems/network integration; and product performance solutions.
Network & Systems
Management
For small to mid sized
businesses that require quick, cost effective network and systems
management solutions, CCSI offers a variety of appliance-based network
monitoring services. With no upfront hardware costs, our clients simply
"rent" customized solution and pay as they grow.
Management Services include:
Service level management, performance management, event management,
notification, availability and reporting
Network Intrusion detection
monitors all the devices on that network segment from denial of service
attacks, web attacks and service attacks. It also scans the network to
find holes in network security or compromised systems.
Desktop management provides first level helpdesk support for
your desktops along with bandwidth monitoring and traffic
management tools.
Business Critical Support
(BCS)
Maximizes the availability of mission-critical systems by delivering
proactive, predictive and preventive support. BCS provides change
control management, networking solutions, installation of software fixes
and maintenance releases.
BCS establishes a
personalized support plan and direct access to a technical resource.
Preventive activities such as system health checks, virus checks and
patch reviews are also performed more frequently to provide maximum
uptime for your system.
By proactively
troubleshooting computer and diagnosing network problems we ensure our
clients maximum uptime.
Getting
Started
Most customers start with a
comprehensive CCSI Network Assessment, a valuable roadmap of their
computing environment.
During the Network
Assessment phase we evaluate the client technology and examine the
hardware and software configurations of their network.
We provide a comprehensive
Network Diagram along with a report documenting the status of the
current computing environment and recommended improvements, upgrades and
opportunities to minimize technology “headaches”.
This exercise enables our clients to maximize their return on
technology investment.
Cost
Effective Solution
To succeed, entrepreneurs
have to be able to focus on their core business, rapidly execute ideas
and leverage best practices within the organization. Outsourcing the IT
functions to CCSI is a cost effective solution to reducing the
technology infrastructure costs without sacrificing the quality of
service.
If
network performance or security becomes an issue, smaller companies may
either add the technology responsibility to an already overworked
employee or increase head count. The incremental cost of hiring,
training and retaining an employee can be punitive for any organization.
In
the case of networking, LAN, WAN; customers pay a monthly fee based on
services they receive from us. With our "per node" and
"month-to-month lease" pricing system, our clients "pay
as they grow".
Web Services
Put your business on the Web
and harness the power of the Internet.
CCSI Web Services provides a simple solution in a complex
Internet industry. We provide the broadest range of hassle free ebusiness
functionalities for less cost. From
domain registration, web hosting to eCommerce retail web applications we
do it all.
Internet Connectivity
Experience the difference
with CCSI’s Unlimited Internet services.
Put simply, CCSI’s clients receive secure, unlimited, digital quality
Internet access with fewer disruptions in service at an extremely
reasonable price. $14.95 a month or $179.40 a year. Franchising
opportunity available.
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COMPUTER SALES, SERVICE,
REPAIRS, UPGRADES & SUPPORT
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NETWORK INFRASTRUCTURE
MANAGEMENT
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INTRUSION DETECTION
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DESKTOP MANAGEMENT
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BANDWIDTH, PERFORMANCE
& TRAFFIC
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NETWORK DESIGN,
PLANNING, IMPLEMENTATION & MANAGEMENT SERVICES
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BUSINESS CRITICAL
SUPPORT